COMMUNITY ASSOCIATE - BLACKBURN
Company: Central City Concern
Location: Portland
Posted on: October 18, 2024
Job Description:
Description Central City Concern is an innovative nonprofit
agency providing comprehensive services to single adults and
families in the Portland Metro area who are impacted by
homelessness, poverty, and addictions. We hire people who are
skilled and passionate to meet our mission to end homelessness
through outcome-based strategies which support personal and
community transformation. Location: Blackburn Center, 12121 E
Burnside St. Portland, OR 97216 Schedule: Wednesday-Sunday 3:00 PM-
11:30 PM PLEASE INCLUDE RESUME AND COVER LETTER The Blackburn
Center is an innovative program that will offer integrated housing,
healthcare, and employment services with the long-term goal of
eliminating homelessness. We seek to change how these services are
delivered to all people, especially vulnerable populations. This
position will work as a member of a multi-disciplinary team at the
Blackburn Center to deliver comprehensive, person-centered,
integrated services to the Portland Eastside community. The
Community Associate performs routine building cleaning, upkeep and
monitoring of building activities and is an integral member of the
property management and supportive housing team. This person is
responsible for the upkeep of the residential areas, identifying
and reporting resident issues, and maintaining the cohesion and
livability of the community. Other key responsibilities include
providing assistance to residents, effectively coordinating with
other building staff, and identifying issues and opportunities.
MINIMUM QUALIFICATIONS:
- Must have High School Diploma or GED or be actively
pursuing.
- Previous experience with janitorial and resident service
preferred.
- Must be able to read, write, and understand English.
- Must generally have the ability to walk, bend, stoop, kneel,
squat, twist, reach, pull and lift heavy objects, and climb stairs
with reasonable or no accommodation.
- Must have basic computer skills including Word, Excel, email,
and basic file management.
- Must pass a pre-employment drug screen and background
check
- Ability to adhere to Central City Concern's drug-free workplace
which encourages a safe, healthy and productive work environment
and strictly complies with the Drug-Free Workplace Act of 1988. An
employee shall not, in the workplace, unlawfully manufacture,
distribute, dispense, possess or use a controlled substance or
alcohol.
Must adhere to agency non-discrimination policies.
- Ability to effectively interact with co-workers and clients
with diverse ethnic backgrounds, religious views, political
affiliations, cultural backgrounds, lifestyles, and sexual
orientations and treat everyone with respect and dignity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Work as a member of an integrated team between Housing and
Supportive Housing as well as with Clinical Operations across the
Blackburn Center.
- Maintain a high quality, comfortable, and safe living
environment in the Blackburn Center.
- Perform building upkeep, room inventory, room turnover, vacant
room preparation tasks, and routine pest control measures.
- Depending on the shift, some Blackburn Residential Community
Services positions will be more front desk focused while others are
more focused on unit turns and building cleanliness. Staff housing
front desk, perform unit turns and/or maintain building cleanliness
as determined by scheduled shift and priority.
- Identify pests such as roaches, bed bugs, ants and rodents and
report to the Blackburn Center Residential Community Manager.
- Promptly perform follow-up cleaning after pest control
treatments, including vacuuming of pests and disposal of bed bug
infested property.
- Greet and answer queries from residents and building visitors
and provide information and updates to staff.
- Perform regularly assigned tasks including, but not limited to,
cleaning and maintaining lobby, hallways, unoccupied offices,
bathrooms, elevators, residential rooms, interior and exterior
common areas. Clean windows, floors, countertops, appliances, and
fixtures. Other cleaning, sweeping, mopping, dusting, vacuuming,
washing, disinfecting and polishing.
- Conduct regular and periodic inspections of common areas.
- Report any hazardous conditions or emergency situations to the
Blackburn Center Residential Community Manager.
- Promptly serve or distribute tenant notices, bulletins, and
rent statements as and when assigned by Property Management and/or
Supportive Housing staff.
- Assist new residents to become familiar with the community and
available resources.
- Answer and direct telephone calls to appropriate staff, take
messages, promptly deliver notices and other documents, and
maintain files as and when assigned.
- Maintain daily event logs, delivery logs, incident reports,
building rosters, and other reports and forms as necessary to
complete job duties.
- Monitor surveillance cameras and overall security of Blackburn
Center.
- Collect random and required observed urinalyses as assigned by
supportive housing or property management administrative
staff.
- Monitor and enforce building visitor policies and
procedures.
- Update lobby area with appropriate health and social services
related information as and when directed.
- Promptly remove ice and snow as required during inclement
weather.
- Inventory, label and store tenant property.
- Report to other sites as directed by supervisor.
- Adhere to safety policies and procedures.
- Work as a member of the Blackburn Center multi-disciplinary
team to deliver comprehensive, client centered, and trauma informed
integrated services.
- Actively participate in the integration of services at the
Blackburn Center and identify new opportunities to improve
collaboration between and within service and care teams while
carefully following information-sharing guidelines.
- Proactively identify opportunities for improvement within
Blackburn Center workflows and logistics. Participate in review of
Blackburn Key Performance Indicators; review and contribute to
continuous improvement opportunities and plans.
- Build understanding of and appreciation for diversity among
Blackburn Center clients and support their connection to culturally
responsive and culturally specific services as requested.
- Adhere to all state and federal privacy regulations, including
HIPAA and 42 CFR Part 2, and to CCC policies and agreements
regarding confidentiality, privacy, and security. Support
compliance with all privacy and security requirements pursuant to
community partners' and outside providers' patient confidentiality
agreements, including privacy and security requirements for EMR
access. This includes immediately reporting any breach of protected
health information or personal identification information of any
person receiving CCC services by CCC or an outside provider to the
CCC Compliance Department, as well as to your supervisor or their
designee.
- Perform other duties as and when assigned.
Benefits: Central City Concern offers an incredible benefits
package to our Regular/FT employees:
- Generous paid time off plan which provides up to 4 weeks of PTO
accrual in the first year. Accrual increases with longevity.
- Amazing 403(b) Retirement Savings plan with competitive
employer match with 4.25% in the first year, 6% in the second year,
and 8% in the 3rd year.
- 11 paid Holidays PLUS 2 Personal Holidays to be used at the
employee's discretion.
- Comprehensive Medical, Vision, and Dental insurance
coverage.
- Employer Paid Life, Short Term Disability, AND Long Term
Disability Insurance!
- Sabbatical Program offering extended time off at years 7, 14,
and 21.
This description is intended to provide a snapshot of the work
performed and is not designed to contain a comprehensive inventory
of all duties, responsibilities, and qualifications required of the
position. As an agency deeply rooted in recovery, part of our
policy and commitment to a drug and alcohol-free workplace includes
post-offer, pre-employment drug screens. Please note we follow
Federal Guidelines regarding prohibited substances, even for those
legal at the state level. Central City Concern is a second chance
employer and complies with applicable laws regarding consideration
of criminal background for employment purposes. Government
regulations, contractual requirements, or the duties of this job
may require CCC to conduct a background check and take appropriate
action to address prior criminal convictions.
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Central City Concern, Corvallis , COMMUNITY ASSOCIATE - BLACKBURN, Other , Portland, Oregon
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