Customer Insights Coordinator

Company: VirtualVocations
Location: Portland
Posted on: November 19, 2024

Job Description:

A company is looking for a Product Insights Coordinator responsible for coordinating user feedback sessions to enhance product development.

Key Responsibilities

Coordinate and schedule user feedback calls with participants and internal teams
Document and organize feedback from user sessions for product managers and designers
Maintain a database of feedback sessions, tracking key themes and trends over time

Required Qualifications

1+ years of experience in customer support, product research, or a similar customer-facing role
Strong organizational skills with experience managing multiple schedules and deadlines
Proficiency in scheduling and organizing tools such as Google Calendar and Zoom
Experience using CRM or project management tools (e.g., Salesforce, Notion) preferred
Familiarity with digital products or SaaS environments preferred

Keywords: VirtualVocations, Corvallis , Customer Insights Coordinator, Other , Portland, Oregon

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